Brittany on Dec 27, 2018

1 out of 5 stars

Just an issue with shipping and communication.

Emily responded on Dec 28, 2018

Hello Brittany, I hope you had a wonderful holiday season. I apologize for the delayed reply to your messages. Occasionally replies may be delayed (during the PST night time I’m unable to reply to messages due to resting). As relayed to you, your order was shipped to the address provided. It’s a rare occurrence but when ordering sometimes either through “Auto-fill” features or Paypal it will revert an address to what is previously associated with an account. It’s always best to double check after ordering the correct address has been provided to a seller. If this error has been discovered a seller needs to be notified before shipping occurs. Again, my apologies for the delayed reply to your message. I hope you have a wonderful new years. Thanks, Emily – Harness Me Designs.


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