Balazs

Balazs on Jul 15, 2018

1 out of 5 stars

Very disappointed about the service.
We have ordered the box 1,5month before our wedding. For unknown reasons the package was returned to the seller. We asked her to send it back as soon as possible to get it in time, but she ignored intentionally all the messages that were sent, so it was too late to resend the package. The complaints that I made were useless because she just ignores every fact and could not care less about the customers.
We have repurchased the postage to a new address. The package were not sent until I have contacted the seller again (after 1,5weeks), when she denied everything and told us that we need to wait because she could not care less anyway. The package arrived, nice box but very bad experience. Will never contact her again.

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